Expert Material Handling Installers
Offering Warehouse Installation Services For Your Industrial Storage Needs
V&H Material Handling provides a full range of installation, maintenance, training, and support services. V&H Service Technicians are factory certified and experts on Kardex and various storage equipment. Our Application Specialists offer several complimentary services to assist you in understanding the potential savings and benefits to your operation when utilizing high-density storage devices.
Providing Supply Chain Consulting And Many Other Services Including:
Essential Service Plan
These agreements allow our factory certified technicians the ability to inspect, lubricate and adjust your equipment to ensure optimum reliability and uptime. Visiting twice a year you also receive discounts on service labor and service charges along with 24/7 phone support.
Premium Service Plan
The V&H Premium Service Agreement allows the end user to have a fixed maintenance cost on their Kardex storage device. This fixed cost includes the Essential Service Program and any breakdown service needed on your device. This program optimizes the efficiency of the storage devices while fixing the costs of ownership.
24/7 Emergency Service
Emergency service is available to all users of Kardex products. For end users that understand the benefits of scheduled maintenance, we offer 24/7 phone service support.
Extended Warranty Options
In addition to our two-year warranty, we can offer multiple-year warranties fixing the cost of ownership long into the future.
Telephone
Support
For our Essential and Premium Maintenance customers, we offer telephone support which can generally return a unit to operating condition with simple instructions over the phone. This program is designed to maximize the efficiency of your operation while reducing your operating and maintenance costs.
Operator and Maintenance Training
What is not so obvious to others, is obvious to us. It is critical to have trained operators and in-house support trained in the use and general maintenance of the storage devices. This complimentary training is available to maximize performance while reducing the cost of ownership of your storage devices.
Installation and Relocation of Equipment
Our factory-certified technicians install each unit and ensure it is working perfectly. Only when your units are installed by factory-certified technicians can you be ensured the unit will be operating at optimum performance with the most recent firmware or product improvements.
Project Management
Whether it is the installation of a single storage unit or a complex system, our experts have the experience and know-how to ensure a smooth transition. Planning before – during – and after a project is critical to the project’s success. Our Project Managers coordinate with your staff the deliverables and expectations for a successful installation. From the preplanning of software requirements, the training of installers to meet your standards, the delivery of equipment, and the coordination of multiple trades, to the training of your operators after everything is installed – our project managers are here to help coordinate and communicate each element and deliverable.
Inventory Relocation and Machine Loading
Many applications are operated with minimum labor resources. V&H Material Handling offers the ability to conduct a full or partial parts inventory transfer. We can help transfer your inventory into your storage device from the current locations. This full turn-key service allows you to focus on what you do best – and allows V&H to assist you in obtaining full advantage from the many benefits of high-density storage in the shortest time possible.